Forward Deployed Engineering · AI
Symea works alongside your teams, finds where AI saves time and adds visibility, and ships systems that run in production — not demos.
01 Services
i.
Most of what your customers experience goes through phone calls, emails and documents — and never reaches your dashboards. We transcribe, classify and match these exchanges to your reference data to turn them into reliable KPIs.
ii.
Taking bookings, handling inbound requests, preparing files: agents that act inside your tools. The model understands the request; your business rules stay as verifiable code.
iii.
The Forward Deployed Engineer model: an engineer who works with your teams, on your data and inside your tools, all the way to production.
02 Work
Pharmaceutical distribution
A distributor takes calls from pharmacies every day: orders, availability, stockouts, complaints. None of it left a usable trace.
Every call is now transcribed, classified by reason and matched to the product catalogue. Management tracks the service rate and the demand lost to stockouts, and every figure links back to the calls behind it.
Restaurants
A voice agent talks with the guest in real time, understands the request — date, time, party size —, checks availability and records the booking.
The model handles the conversation; table capacity and booking rules stay as deterministic code.
Demo available on request.
Request a demo →03 Approach
Time on site with your teams to find where AI saves time and adds visibility.
A first version on your real data, judged by the people who will use it.
Integration with your tools, guardrails, and quality monitoring over time.
Code, documentation and transfer: your teams stay in control.
04 Contact